TESTIMONIALS

Lovely things people have said about working with me

"Having recently started a new business, we needed someone to help us tell our story and do so in a much more effective way than we could! Rachel was absolutely brilliant and came highly recommended to us. Rachel took the time to really get to know us, what's important to us and what type of client we are trying to attract for our new business. Rachel helped us write the content for our website, from scratch and the result is a unique website that accurately reflects who we are and adds real value to the service we offer to our clients. We are already discussing our next project with her. Thanks so much Rachel!"
"Rachel was great. She really wanted to understand what I was wanting and to produce something that would work for me. She listened to my comments on the first draft and quickly adapted anything I needed. Once the website was up and running she had a last look over that the words flowed with the edited format. Thanks Rachel!"
"I chose to work with Rachel on the copy for my website specifically because she has a unique way of approaching copywriting for businesses like mine. I loved the way the process was kicked off with an interview-style meeting where Rachel really delved into what's interesting about how I work with my clients and who they are. She helped steer me away from talking about what I do, and more onto how I help solve my clients' problems. Based on this interview, Rachel provided me with an About page format I could never have imagined on my own. Following on from this, Rachel was on hand to help me create the content for my new home and services pages. We had a couple of rounds of revisions to really refine the messaging. I'm so pleased with the end result and feel it helps communicate how I work with my clients much more clearly. "
"Rachel delivered a clear and well paced workshop with compelling reasons to learn more about content marketing. It was backed with evidence and lots of advice on creation and engagement. It’s improved how I approach content for Hello Lovely because I understand the possibilities. I also appreciated the well-presented workbook as a useful reminder. This learning is reflected in an increase in traffic to my website and more engagement on social media. Thank you Rachel!"
Berenice Smith, MA
Hello Lovely
"I attended Rachel’s workshops How to create content when you’re short of time, and How to blog consistently. Both were well structured, with actionable techniques and methods. Rachel has a calm and friendly manner, and keeps everyone engaged. She even did a live demo of an Instagram Live during the content workshop, backing up her advice with evidence as we watched! In addition there were templates to use to help plan, and organise our learnings. I came away with a clear action plan, feeling much more positive about how to go about creating content and blogging. Well worth booking!"
Anne-Marie Miller
Carbon Orange
"It is the most relevant, practical and immediately applicable workshop I have attended on this. I found myself applying the things I learned without realising. My number of connections on Linkedin and those following me have not only bumped up but the level of engagement is greater than has ever been."
Paul Chiy
"Rachel provides a really practical approach to social media to help you upgrade or start writing your blog. What I especially like is having a list of ideas of what you could write about for the next 13 weeks. This really takes the pressure off your brain from having to think up a plan! Instead, I found I could simply get on with writing from the different angles proposed. At the end, I feel I've (almost unknowingly) developed a brand story. Social media made simple and smart. Thanks Rachel!"
Kelly Drewery
"Rachel is an excellent storyteller, but as well as being able to tell her own stories is brilliant at coaching you to make your writing a little bit better. I initially wanted to work with her to proof content, but I hadn’t realised how much more she’d bring - suggesting improvement to flow, areas where I could round out content and powerful headlines."
Clare Williams
Loxley Business Support Ltd
"I met Rachel at the Youpreneur Summit 2019 and then a few months later asked for some help to improve my storytelling ability, to make my website and my LinkedIn content more engaging. Rachel took a lot of time to understand who my target audience / clients are. Following my initial consultation, Rachel provided me a huge compendium of suggestions and tips for storytelling ideas and different ways to start a conversation online. I now have a pipeline of 50 blog posts and countless video ideas based on Rachel's guidance. My LinkedIn content is getting more organic reach and my website has had a refresh. I would wholeheartedly recommend Rachel's services for anyone seeking to get more reach and audience engagement through better storytelling!"
James Meads
James Meads Consulting
"When I needed proofreading services for a client project I went straight to Rachel. I knew her name from her Cambridge News days and as I expected she was professional, knowledgable and reliable in her service. I wouldn't hesitate to bring Rachel in on future projects."
Kelly Morel
Happy Communications
"Let it be known, you are mega, mega awesome! I love how you get what I'm trying to say and you translate it into what makes sense."
Jemima Willcox
Jemima Willcox Photography
"We asked Rachel Extance to help us review our website content. Rachel understood what we needed, created new, high-quality copy as necessary and turned the pages around swiftly. She ensured the copy fitted with our tone of voice, style guide and our brand identity."
Diane Gregory
Anglian Water
"Rachel wrote some articles for me which were a great read and totally to brief. She is a pleasure to work with and carries out all work exactly as needed and within deadline. I thoroughly recommend her for all writing and social media work."
Cathy Wassell
Socially Contented
"Rachel has a talent for finding the story that’s hidden within the many and frequent jumble of words I create. Not only does Rachel find the story, she tells it in the voice I wish I had. Rachel paints pictures and creates relatable stories that show people how what I do is relevant to them.

I have always struggled to find the right words to talk about my business and I’ve always felt like the copy on my website is a work in progress. I don’t feel like that now and that’s because Rachel finds the right words and the right voice for me. "
Louise Lee
Saunders and Lee Ltd
"Rachel has worked with my clients to help them to build a media strategy, to get their stories in the press and to work with designers for both print and web collateral. Everyone she has worked with has been impressed with the depth of her knowledge, her contacts and above all her writing skills. All the feedback I get is good. I highly recommend Rachel to anyone who needs their words to have impact, to stand out from the crowd and to get noticed in the most appropriate places."
Ann Hawkins
Business mentor
"Rachel was a pleasure to work with and is clearly motivated, diligent and enjoys bringing value. She provided an effective digital marketing campaign for our company Nom Nom, quickly grasping our key values. She communicated effectively, took time to fully understand our brand, customers and aims and delivered targeted, engaging content and analysis. Rachel was a pleasure to work with and I recommend her without hesitation."
Jayne Russell
Nom Nom
"I worked with Rachel at the Cambridge News, where I was Head of Features and later Deputy Editor. Rachel was a first-class digital editor at the News, helping to drive huge audience growth. Her social media skills were particularly sharp (at a time when many of us were still blindly feeling our way through it) as were her copywriting and editing – skills honed at the coalface as a reporter and then on newsdesk. (If you can survive - and indeed master - newsdesk, you can do any job in journalism.) The digital role, in particular, also demonstrated her talent for project management. A great operator."
Paul Kirkley
Interesting Media

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